infograph on steps for how medcom rentals work

Start your order by shopping our rentals HERE

Have questions? We have answers. Click HERE to go to our Contact Us page for three different ways to be connected to a team member.

Step 1: Your order is placed by you on our website or over the phone. Or your doctor sends us an order directly. *An RX is required for all rental machines; we will help with this step if needed.

Step 2: Before you start your recovery, we call to discuss delivery, insurance coverage, get paperwork signed, and answer any questions.

Step 3: Ideally, your equipment is delivered and set up 1-2 days before your surgery. We’ll walk you through every step and usage. Don’t worry, your rental doesn’t start until your home rehab begins.

Step 4: We will check in when your rental is ending to see if you need more time or if you are ready to send it back.