medcom® Help for Patients
Before today you may have never heard of any of these types of equipment or even what DME (durable medical equipment) is. Let this page help guide you through common questions. If you would rather talk to a live patient service representative, please click HERE to go to our Contact Us page
Common Questions
- How do medcom rentals work?
- Do I need a prescription to rent equipment?
- Can I rent or purchase equipment for personal use?
- Will Medicare pay for my equipment rental?
- Why should I rent from The Medcom Group?
- What happens if my machine doesn’t work?
Shipping Questions
- How to unpack, repack, and ship a Knee CPM
- Shipping and Returns
- Can I rent or buy outside of the U.S.?
CPM
COLD THERAPY
COMPRESSION DEVICES
- SCD Machine Info
- SCD vs Lymphedema Pump vs Massager
- Compression Socks After Surgery
- What is a Lymphedema Pump
- Spinal Decompression Therapy
BRACES
OTHER EQUIPMENT
MISCELLANEOUS
- Certificate of Medical Necessity
- Owner's & Service Manuals
- How to Prepare for Knee Replacement Surgery
- Rehab Equipment Repair & Service
- Return Policy
Looking for something else? Contact us