About Insurance

Will your insurance cover your rehabilitation equipment?

The short answer is, it depends. But that is why you have our friendly team of patient service representatives to help you figure that out for free. (whether you end up using us or not)

Please call our Patient Care Representatives at (877) 301-4276 for more information.

Coverage varies based on your insurance company, your individual policy and the procedure you are having done.

With nearly 40 years of experience, we have worked with many insurance companies and workers compensation companies. Giving us a good understanding of what will or won't be covered. If you would like to bill your insurance company, we will do everything we can to try to get your insurance to pay their portion. We will verify your insurance coverage and if necessary submit for pre-authorization. We will work with your doctor's office to get the documentation and medical notes your insurance company requires. If there are issues we will also investigate and appeal your denial, if that is a proper course of action. We can also help give you the tools you need to fight your denial as well. 

The prices listed on our website are our prepay prices. Due to the time and effort it takes to bill an insurance company, the price we bill them is significantly higher than the prepay pricing. If your insurance company ultimately denies the claim (including deductibles, co-pays, or balance amounts) you would be responsible for the higher billed amount. An authorization does not guarantee they will pay. It's worth knowing that an authorization is not a guarantee of payment, insurers can sometimes deny a claim after the fact based on updated information or policy changes.

A popular option is for you to utilize our special internet pricing and then submit the claim to your insurance carrier. We can provide you with the documentation you will need to do so. This allows you to know the maximum expense you will have for the rental up front so there are no unexpected charges down the road.

We are happy to talk through all of your options, please call one of our Patient Care Representatives at (877) 301-4276.