medcom® Help for Patients
Patient Resource Center
What can we help you with today?
Pick a topic below, or search everything at once. If you would rather talk it through with a live patient service representative, contact us here.
Try “CPM”, “Medicare” or “shipping”
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Common Questions
Start here for how rentals, prescriptions and insurance coverage work.
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Shipping & Returns
Getting your equipment delivered — and sending it back when you’re done.
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CPM Machines
Continuous Passive Motion: what it does, how to rent one and how to use it.
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Cold Therapy
Cold and cold-plus-compression systems for swelling and post-op pain.
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Compression Devices
SCDs, lymphedema pumps, compression garments and decompression therapy.
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Braces & Supports
Choosing and wearing knee braces, slings and immobilizers.
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Other Equipment
Bone stimulators, wound therapy and other specialty devices.
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Policies, Manuals & Support
Paperwork, owner’s manuals, repairs and surgery prep.
Try a shorter phrase, or contact a patient service representative — we’re happy to help.
Looking for something else?
Our patient service representatives can walk you through any of this.