Using Your Machine

How does a CPM machine work?
A CPM (continuous passive motion) device gently moves your joint through a controlled range of motion without muscle effort. Early, surgeon-directed motion can support recovery by reducing stiffness and helping manage postoperative swelling. Fluid buildup in a joint can increase pressure on nerves and restrict motion; CPM may help promote circulation and comfort when used as directed. Always follow your surgeon’s protocol, and if you’re interested in CPM, ask your surgeon or physical therapist whether it’s appropriate for you.

Is it easy to use?
Yes. We make setup straightforward and include step-by-step instructions; most devices also have short how-to videos. Follow the instructions and your prescribed settings. If you need help, our Patient Care Representatives are available 24/7 at 1-877-301-4276.

What happens if my machine doesn’t work?
Every unit is inspected and tested by our biomedical team before shipping, but issues can still happen. First, double-check the manual for correct setup. If that doesn’t solve it, call 1-877-301-4276—we’ll troubleshoot with you. If the problem persists, we’ll arrange a prompt replacement.

What if I have questions or problems?
We’re here 24/7. Call 1-877-301-4276 or 970-674-3032, or reach us via the Contact Us page. For urgent issues, please call. For non-urgent questions, daytime calls are appreciated.