What if I stop using the equipment early?
You may return the device early. Full refunds are not typical. Each unit is safety-checked, sanitized, and carefully packed before shipment, and we cannot rent it to another patient while it is in transit. That said, we may offer a partial refund in documented, unforeseen situations such as surgery cancellation or a change in your doctor’s orders. Please call 1-877-301-4276 to discuss your situation.