It’s simple:
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Save the box and packing materials when your machine arrives.
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Use the included guide to repack the equipment.
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Attach the prepaid return label to the box.
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Call UPS for pickup—there’s no charge to you.
If your equipment was hand-delivered, contact your local team for pickup. If you’ve misplaced the box or label, call us and we’ll help.
If you have any questions about the process or need assistance in making arrangements with FedEx, please call one of our Patient Care Representatives at 1-877-301-4276.